Healthcare Payment Solutions - Admin Tools
Admin Tools FAQs
How many Providers can I have on the system?
You can have an unlimited number of Providers.
Can you support different fee schedules for each provider?
Yes, each provider can have their own carrier specific rate schedule or a single fee schedule can be applied across all Providers.
Can you handle multiple locations?
Yes, you can configure your application to support different locations and departments.
Do you support email messaging and text messaging?
Yes, you can send your patients HIPAA compliant, safe and secure email statements and text message notices.
Can we upload and manage documents in the application?
Yes, as policies and procedures change you can keep a library of policies, literature and other resource material within the application ensuring everyone has the most up-to-date material.
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The ClearGage Payment Accelerator™ offers a robust and fully customizable suite of administrative tools. Whether you have multiple locations or multiple providers, accept five carriers or fifty — configure the software to complement the needs and volume of your business.
Here you can manage:
Locations
Ideal for multiple site providers, this function enables you to segregate your transactions by office locations, reducing the need for multiple terminals or merchant accounts.
Users
Essential for gaining access to the application, this PCI compliant function allows you to create, edit, and manage multiple users and responsibilities. Each user is assigned their own unique password and privileges based on their location.
Carriers
Vital to calculating patient costs and processing claims, this function allows you to upload and manage charge master, self-pay, and carrier specific fee schedules.
Statements & Messaging
Say goodbye to postage and snail mail with Healthestatements™, a HIPAA compliant electronic messaging service that allows you to communicate with your patients via text messages and email.
Documents
From policies and procedures to custom patient communications pieces, this feature enables you to upload and store essential documents for reference and printing.
Announcements
An internal message board for posting and receiving notices, share information within your organization and keep informed on new enhancements to the ClearGage Payment Accelerator.
Training
An arsenal of insight and information, access tips, tricks, and training opportunities that can help you get the most from your application.